Effective Date: 30 April 2026
Website: https://digishopbazar.com/
Email: Support@digishopbazar.com
At Digi Shop Bazar, we provide professional digital services including Website Design, Graphic Design, Video Editing, and Ad Management. Since these are service-based offerings, we follow a structured refund policy.
Refunds may be granted under the following circumstances:
Technical Error: You were charged multiple times for the same service due to a technical glitch.
Non-Commencement of Work: If we have not started working on your project within 72 hours of the payment and you wish to withdraw.
Service Unavailability: If we are unable to fulfill your specific service request due to internal constraints.
Refunds will NOT be issued if:
Work has already started or the project has been partially/fully completed.
The service (like a logo, video, or website) has already been delivered to you.
Ad spend has already been consumed on platforms like Meta (Facebook) or Google Ads.
The delay in project completion is due to a lack of communication or materials from the client’s side.
Request Period: Any refund request must be made within 7 days of the original transaction.
Processing Time: Once approved, your refund will be processed within 5–7 business days. The amount will be credited back to the original payment method used during the purchase.
Service Cancellation: Clients can request to cancel a service before the execution begins. Once the design, development, or marketing process has started, cancellations are not permitted.
Subscription Cancellation: If you have opted for a monthly maintenance or marketing retainer, you can cancel the upcoming month’s subscription by notifying us at least 7 days before the next billing cycle.
To initiate a request, please contact our support team with the following details:
Full Name
Service Ordered
Date of Transaction
Transaction ID / Payment Proof
Detailed Reason for the Request
Contact Details for Requests:
Email: Support@digishopbazar.com
Phone/WhatsApp: +91-8918734217
Digi Shop Bazar reserves the right to evaluate each refund request on a case-by-case basis. We maintain the final authority to approve or reject a request based on the work already performed and the resources allocated.
Business Name: Digi Shop Bazar
Proprietor: Arif Sk
Registered Address: Chhota Suzapur, Malda, West Bengal, India, 732206
Support Hours: Mon – Sat, 10:00 AM to 6:00 PM